Job Title: Front Desk Security Officer

Location: Harmans, MD 21077
Pay: $18.00 per hour
Job Type: Full-time
Schedule: 40 hours per week

• Thursday and Friday: 7:00 AM – 7:00 PM
• Saturday and Sunday: 7:00 AM – 3:00 PM

About Dunbar Security Solutions
Dunbar Security Solutions is a trusted provider of professional security services. Join our team and build a rewarding career in the security industry, where safety, professionalism, and growth come first.

Position Summary
Dunbar is seeking a dependable Unarmed Security Officer to manage front desk operations and support access control at an assigned facility. This role calls for someone who stays attentive, communicates courteously with visitors, and handles sensitive situations with patience and discretion. The ideal candidate is comfortable assisting guests, keeping accurate records, monitoring activity, and responding appropriately when concerns arise.

Responsibilities

• Welcome visitors, guests, and employees with courteous, professional assistance
• Monitor entrances and verify authorization before granting access
• Maintain visitor records, prepare ID badges, and confirm appointments or service arrangements
• Answer questions, provide directions and parking information, and contact the appropriate personnel when needed
• Watch the entrance and lobby, identifying and reporting unusual activity or safety concerns
• Monitor security cameras, alarm equipment, and communication systems as assigned
• Maintain a composed, respectful presence during busy periods and sensitive services
• Apply facility procedures consistently while respecting guests’ privacy and circumstances
• Take appropriate action during emergencies, including medical situations, disturbances, and fire alarms
• Prepare accurate shift summaries, incident reports, and records of unusual occurrences
• Communicate with fellow officers and supervisors to support consistent operations
• Keep the front desk and surrounding area neat and orderly
• Perform other related duties as assigned

Requirements

• Active Maryland security guard certification (guard card), or eligibility to obtain the Maryland unarmed security certification
• Clear, respectful communication with visitors and staff
• Strong observation skills and ability to stay attentive throughout the shift
• Dependable attendance, punctuality, and a professional approach
• Discretion when handling sensitive situations or visitor information
• Previous security, reception, customer service, or access control experience preferred but not required

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability
• 401(k)/403(b) plan
• Paid vacation, sick days, and holidays

Benefits eligibility varies by employment status.

Dunbar Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.